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Lucknow Metro Rail Corporation (LMRC) has taken up the standard of passenger services to a next level. It has always fulfilled the expectations of its passengers. It is quite usual that all the operational stations on the North- South Corridor (between Transport Nagar to Charbagh) report incidents where the commuters forget their valuables at or near the Metro station and the forgotten goods are returnedsafely to the Metro commuters due to staff's sincerity and honesty.

Recently, two such incidents have come up, which have strengthened the bond of trust between LMRC and its commuters. On September 11, 2018, a security guard - Mr. Akash Mishra - found a ladies purse inside a Metro train standing at platform no. 1 at the Transport Nagar Metro station. After searching the purse, the guard found Rs 4,077 cash in the purse. He immediately submitted the purse with the cash amount to the Station Controller Mr. Rahul Kumar. The Station Controller then informed Mr. Akhilesh, a resident of Raipur, Maharajganj, District - Azamgarh, Uttar Pradesh who later collected it from the Metro station.

On September 10, 2018 around 9.30 AM, an employee of M/s Alstom